Some merchants wish that collected funds can be used for processing payouts/disbursements. This section what the merchant needs to do to avail balance for handling payouts
The platform requires that the merchant explicitly requests for funds to be availed for payouts/disbursements. This way, the merchant has full control of what their collections/deposits are used for. When the merchant initiates this request on the platform, the finance team handles the request and when approved, the merchant will be notified via email.
Step 1: Click on Sub-Account Transfers Menu.
Step 2: Click on "Create" Button.
Step 3: Click "Payout Funds Transfer".
Step 4: Click "From Account" dropdown, and select Account".
Step 9: Click the "Narration/Purpose" field. Enter Narration.
Step 10: Click "Create" Button.
Step 11: On the Popup window, Click "Submit for Processing" Button.
Step 12: On the Popup window, Click Confirm "Submit for Processing" Button.
Step 13: Once you have confirmed, Click close to return to the main Sub-Account Transfers Report.
Once the finance executes the transfer and approves, you'll have funds available for doing payouts and therefore can proceed to send funds to your desired recipients.