Sub Account Transfers
Merchants holding more than one balance are allowed the ability to transfer funds between currency wallets. The section below describes the steps.
The nature of sub account transfers is such that; two currencies are involved. This therefore means that the merchant and the finance team will agree on the conversion rate in order for the merchant to receive their desired destination amount. The ability to transfer funds across different currencies is crucial for two purposes as described in the table below.
Availing Payout Funds
You may for example be interested in doing UGX payouts but currently only hold balance in other currencies e.g. KES. This sub account transfer workflow allows you the ability to convert your available KES into UGX and then you can avail UGX for payouts.
Funds Settlement
Qwaap has a strict funds settlement process where we can only settle a few currencies to the bank otherwise crypto (USDT) settlements are the choice. This would therefore mean that when you want to settle funds held in alternative currencies, you may need to first convert said funds to USDT and then initiate the funds settlement. Such a conversion uses this sub account transfer process.
Step 1: Click on Sub-Account Transfers Menu.
Step 2: Click on "Create" Button.
Step 3: Click "Sub Account Funds Transfer".
Step 4: Click "From Account" dropdown, and select Account".
Step 5: Click "From Wallet" dropdown, select Wallet.
Step 6: Click Dropdown, select "Receiver Account."
Step 7: Click Dropdown, select "To Wallet."
Step 8: Enter Transfer Amount.
Step 9: Click the "Narration/Purpose" field. Enter Narration.
Step 10: Click "Create" Button.
Step 11: On the Popup window, Click "Submit for Processing" Button.
Step 12: On the Popup window, Click Confirm "Submit for Processing" Button.
Step 13: Once you have confirmed, Click close to return to the main Sub-Account Transfers Report.
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